Shipping

ALL CHRISTMAS POST WAS DESPATCHED BEFORE OR ON THE 14TH OF DECEMBER 2023.

ALL ORDERS FROM THE 14TH OF DECEMBER WOULD BE DESPATCHED ON THE 5TH OF JANUARY 2024.

Orders online for UK delivery are despatched from Monday to Thursday.

All orders received from Friday to Sunday would be posted on Monday morning.

Please choose the most appropriate shipping option of your choice. The method chosen would be used to send out your order. For International shipping

IMPORTANT NOTICE : Taxes and duties may be payable by the recipient before the shipment(s) are released for delivery, once your parcel is at its destination country. The recipient of the parcel is responsible for all import duties and taxes – if applicable.

Our website is now optimised for International deliveries.

If your Country is not listed please email the Luliu team at info@lu-liu.co.uk and we would endeavour to sort out alternative shipping for you.

For any order enquiries, please send an email to our customer service team at info@lu-liu.co.uk or complete a contact form on our web page. We would be happy to answer all questions and deal with any concerns. Please note that delivery times may be affected by unforeseen circumstances and we would endeavor to keep you informed of any changes during the process. The time frame is only a guide. We would not be held liable or responsible for delays in delivery. Please note with the recent pandemic deliveries time can vary. We would endeavour to deliver within the time frame.

We pride ourselves on customer service so please get in touch if there are any questions.